Unlike many businesses, medical facilities operate 24 hours a day, seven days a week. Emergency rooms, trauma centers, and hospitals experience constant movement from staff, patients, visitors, and emergency responders.

Patients in medical facilities are often at their most vulnerable physically, emotionally, and mentally. Some may be recovering from surgery, experiencing medical emergencies, or facing emotional distress.

Doctors, nurses, and medical staff work under intense pressure every day. Unfortunately, healthcare facilities can sometimes become environments where tensions rise due to fear, frustration, or emotional stress.